Privacyverklaring Bedcetera BV

Pillowsonline is part of Bedcetera BV

5 may 2018

Your privacy is of great importance to Bedcetera BV. We therefore adhere to the privacy law. This means that your data is safe with us and that we always use it properly. In this privacy statement we explain what we do at the Pillowsonline web store with information that we learn about you.

If you have any questions, or if you want to know exactly what we keep track of you, please contact Bedcetera BV.

Finish your order.
When you order something by us, we use your personal data to handle these properly. We may then give your personal data to our delivery service to have the order delivered to you. We also receive information about your payment from your bank or credit card company.

For this we use your payment details, name and address details, e-mail address, telephone number and billing address. We are legally obliged to do this. We keep this information until your order has been completed and seven years after that (which is the legal retention obligation).

Contactform and newsletter

With the contact form you can ask us questions or make requests.

For this we use your e-mail address, telephone number and name and address details. We do this on the basis of your permission. We will keep this information until we are sure that you are satisfied with our response.

You can subscribe to our newsletter. Here you can read news, tips and information about our products and services. You can cancel this subscription at any time. Every newsletter contains an unsubscribe link. You can also pass this on via your account. Your email address will only be added to the list of subscribers with your permission. This data will be kept until you cancel the subscription.

Your account.
Certain parts of our web store require you to register first. You will then need to provide information about yourself and choose a username. We use this to create an account, which you can log in to with that username and a password of your choice.

For this we use your name and address, telephone number, e-mail address and billing address. We do this on the basis of your permission.

We will keep this information until you cancel the account. We keep this information so that you do not have to fill it in again and again and so that we can approach you more easily if necessary at the webshop. You can change information through your account whenever you want

We would like to send you advertising about offers and new products or services. This is what we do:

  • by email

You can object to this advertising at any time. Every email contains an unsubscribe link. You can also pass this on via your account.

Our web store shows general advertisements. We do not keep any personal data, so we do not know whether you like it.

provision to other companies or instutions.

With the exception of the partners mentioned above, we will under no circumstances give your personal data to other companies or institutions, unless we are legally obliged to do so (for example, if the police require this in the event of a suspicion of a crime).

Social media buttons are included in our webshop. With this, the administrators of these services collect your personal data.

Our web store uses cookies. Cookies are small files in which we can store information so that you do not have to fill it in every time. But we can also see that you visit us again.

When you visit our webshop for the first time, we show a message with an explanation about cookies. We will hereby ask for your consent to the use of these cookies.

You can disable the placing of cookies via your browser, but some things in our webshop will no longer work properly.

Google Analytics.
We use Google Analytics to keep track of how visitors use our web store. We have concluded a processing agreement with Google. It contains strict agreements about what they are allowed to keep. We allow Google to use the obtained Analytics information for other Google services. We do not allow Google to anonymize the IP addresses.

Security of personal data is of great importance to us. To protect your privacy, we take the following measures:

Access to personal data is protected with a username and password - We take physical measures such as locks and safes to protect access to the systems in which personal data is stored - We use secure connections (Secure Sockets Layer or SSL) with which all information between you and our website is protected when entering your personal data
Data Protection Officer
We have appointed a so-called data protection officer. This person is responsible for privacy within our organization. Our data protection officer is called Pim van Velsen and can be reached by email at and by phone at 0793167602 for all your questions and requests.
Changes to this privacy statement
When our webshop changes, we must of course also adjust the privacy statement. So always pay attention to the date above and check regularly for new versions. We will do our best to announce changes separately.

view, change and delete your data.
If you have any questions or want to know what personal data we have about you, you can always contact us. See the contact details below.
You have the following rights:

  • receive an explanation of what personal data we have and what we do with it
  • ​access to the precise personal data we have having mistakes
  • corrected the
  • removal of outdated personal data
  • withdraw consent
  • object to a particular use

Please note that you always clearly record who you are, so that we can be sure that we do not modify or delete the data of the recorded person.

Fila a complaint.
If you feel that we are not helping you in the right way, you have the right to file a complaint with the supervisory authority. This is called the Dutch Data Protection Authority.

Contact details:
Bedcetera BV
Molenstraat 5
2712XG Zoetermeer

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